Source Sportswear – Privacy Policy
Effective Date: 24 July 2025
Last Updated: 24 July 2025
Source Sportswear (referred to as “Source Sportswear”, “we”, “us” or “our”) is committed to protecting the personal information entrusted to it. This Privacy Policy sets out how we collect, use, share, retain, transfer and safeguard your personal information in accordance with the
Protection of Personal Information Act, 4 of 2013 (“POPIA”), the Electronic Communications and Transactions Act, 25 of 2002 (“ECTA”), and all other applicable laws.
By using our Website or Services, you confirm that you have read, understood, and agree to the practices described in this Privacy Policy.
“Authority” means any regulatory body with jurisdiction, including the Information Regulator established under POPIA or a court of competent jurisdiction.
“Data Subject” means the person to whom personal information relates.
“Information Regulator” means the regulator established under section 39 of POPIA.
“Operator” means a third party who processes personal information on behalf of Source Sportswear in terms of a mandate or contract.
“Personal Information” means information as defined in POPIA, relating to an identifiable living natural person or juristic person, including but not limited to identity details, contact details, payment information, and online identifiers.
“Processing” includes collection, receipt, recording, organisation, storage, updating, retrieval, distribution, erasure, destruction or use of Personal Information.
“Responsible Party” means Source Sportswear, which determines the purpose and means of Processing Personal Information.
“Special Personal Information” means information relating to race, health, biometric information, or criminal history, as defined in POPIA.
Interpretation: headings are for convenience only and do not affect interpretation; singular includes plural; “including” means “including without limitation”; references to legislation include amendments and re-enactments.
This Policy applies to all Personal Information collected by Source Sportswear from customers, Users of our Website, newsletter subscribers, and any other individual interacting with our Services.
This Policy does not cover Personal Information relating to our employees, which is regulated under internal employment policies.
Identity and contact details (name, surname, email, phone, addresses).
Payment information (credit/debit card details or other payment method data, processed securely via third-party payment processors).
Account credentials (username, password, account preferences).
Device and usage data (IP address, browser, device type, operating system, referring URLs, browsing patterns, and pages visited).
Cookies and similar tracking data.
Children’s Personal Information: we do not knowingly collect data of minors without parental or guardian consent.
Contractual necessity: to conclude and perform a contract (process Orders, deliver Products, process payments).
Legal obligations: to comply with applicable laws (tax, financial record-keeping, consumer protection).
Consent: where you have provided explicit consent (marketing communications, cookies).
Legitimate interests: for fraud detection, improving Services, ensuring site security, defending legal claims.
Special Personal Information will only be processed in accordance with POPIA where permitted by law or with your explicit consent.
Directly from you (checkout, creating an Account, newsletter subscription).
Automatically (cookies, analytics, log files).
From Operators or service providers (payment gateways, couriers).
Process and fulfil Orders.
Provide customer support and communicate order status.
Deliver marketing messages (where consented).
Personalise your shopping experience.
Improve Website performance and Services.
Monitor, detect and prevent fraud or unauthorised access.
We do not sell or rent Personal Information.
We may disclose Personal Information to:
• Operators: payment processors, couriers, hosting providers, analytics providers.
• Authorities: to comply with legal or regulatory obligations, lawful requests, or to protect our rights.
• Business transferees: in connection with mergers, acquisitions or sale of business assets.
Operators are bound by written contracts that impose the same level of data protection as required by POPIA.
Where Personal Information is transferred outside South Africa (e.g. to payment processors or
cloud hosting providers), we ensure compliance with POPIA by using jurisdictions with adequate
data protection laws or implementing contractual safeguards requiring equivalent levels of
protection.
Order and transaction records: at least 5 years (per tax and financial legislation).
Marketing data: until you withdraw consent or unsubscribe.
Cookies and analytics data: typically up to 12 months.
Customer accounts: until deactivation plus a reasonable archival period.
After expiry of these periods, information will be securely destroyed or anonymised
Right of access: to request confirmation and a copy of your Personal Information.
Right of correction: to request correction or updating of inaccurate information.
Right of deletion: to request deletion of Personal Information where lawful.
Right to object: to Processing, including direct marketing.
Right to withdraw consent: at any time where Processing is based on consent.
Requests must be made in writing to info@sourcesportswear.com and accompanied by proof of identity. We will respond within the statutory timelines prescribed under POPIA.
SSL/TLS encryption on the Website.
Secure payment gateways (PCI DSS compliance).
Access controls and role-based restrictions.
Regular audits, backups, and vulnerability testing.
Staff training on data protection.
Notify the Information Regulator without undue delay.
Notify affected Data Subjects where required.
Provide details of the breach, risks, and remedial measures.
Maintain login sessions and cart functionality.
Monitor performance and analytics.
Personalise user experience.
Essential cookies cannot be disabled. Non-essential cookies require consent, which may be withdrawn via browser settings.
We do not knowingly process information of children under 18 without consent of a parent or legal guardian.
Parents may request access or deletion of a minor’s data by contacting us.
If you have concerns about how we process Personal Information, please contact us at info@sourcesportswear.com.
You have the right to lodge a complaint with the Information Regulator:
• Website: www.justice.gov.za/inforeg/
• Email: complaints.IR@justice.gov.za
We may amend this Privacy Policy from time to time. Updates will be published on this page with a revised effective date. Where changes are material, we will notify Users via email or a Website notice.
This Privacy Policy is governed by the laws of the Republic of South Africa. Any disputes arising in relation to this Policy shall be referred to confidential mediation, failing which to binding arbitration in Johannesburg under the AFSA Rules.
Email: info@sourcesportswear.com
Address: 1154 Augrabies Boulevard Falls, Waterfall Country Estate, Midrand, South Africa
