Source Sportwear Terms and Conditions
Effective Date: 24 July 2025
Last Updated: 24 July 2025
1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context indicates otherwise:
“Account” means the registered online account created by a User to access and use the
Services.
“AFSA” means the Arbitration Foundation of Southern Africa NPC.
“Authority” means any regulator or competent authority with jurisdiction, including a court of
competent jurisdiction or the National Consumer Commission.
“Business Day” means any day other than a Saturday, Sunday or official public holiday in the
Republic of South Africa.
“CPA” means the Consumer Protection Act, 68 of 2008, as amended from time to time.
“Delivery Address” means the physical address designated by the User for delivery of Products.
“Delivery Window” means the estimated period for delivery, being 5–10 Business Days.
“ECTA” means the Electronic Communications and Transactions Act, 25 of 2002, as amended
from time to time.
“Force Majeure Event” means an event beyond the reasonable control of Source Sportswear,
including acts of God, natural disasters, strikes, war, civil unrest, acts of terrorism, epidemics or
pandemics, government restrictions, failure of utilities or communications, or disruption in
transport or supply chains.
“Intellectual Property or IP” means all trade marks, logos, service marks, domain names,
designs, copyrights (including in the Website), trade secrets, know-how and other proprietary
rights owned or controlled by Source Sportswear.
“NCC” means the National Consumer Commission established under the CPA.
“Order” means an order placed by a User for the purchase of Products through the Website.
“POPIA” means the Protection of Personal Information Act, 4 of 2013, as amended.
“Privacy Policy” means the privacy policy published on the Website from time to time.
“Products” means sportswear, apparel, footwear, accessories, and other goods offered for sale
by Source Sportswear.
“Services” means the online shopping, ordering, payment, delivery, and related services
provided through the Website.
“Store Voucher” means a non-transferable credit issued by Source Sportswear redeemable
against future purchases within the validity period.
“User / you / your” means any natural or juristic person who accesses, browses, or uses the
Website or Services.
“Website” means the Source Sportswear e‑commerce platform accessible at
www.sourcesportswear.com.
1.2 Interpretation Rules
• Headings are for convenience only and do not affect interpretation.
• Words in the singular include the plural and vice versa.
• References to “including” or “includes” are without limitation.
• References to any statute include its regulations, amendments, re‑enactments and
subordinate legislation.
• If there is any conflict between these Terms and mandatory provisions of the CPA, ECTA or
POPIA, the mandatory statutory provisions prevail.
2. Acceptance of Terms
2.1 By using the Website, creating an Account, placing an Order, or otherwise accessing the
Services, you agree to be bound by these Terms and the Privacy Policy.
2.2 You warrant that you are at least 18 years old and have full legal capacity. If you are under
18, you may only use the Services with the consent and supervision of a parent or legal
guardian, who is deemed to have accepted these Terms on your behalf.
2.3 Acceptance of these Terms is confirmed through an affirmative action (click‑wrap consent)
when registering an Account or placing an Order.
3. About Source Sportwear
3.1 Source Sportswear offers Products for retail sale via the Website to customers in South
Africa.
3.2 We may update, modify or discontinue any Product or Service at our discretion, subject to
applicable law and any Orders already accepted.
4. Orders, Pricing and Payment
4.1 Orders are offers to purchase and are subject to acceptance by Source Sportswear. An
acknowledgement of receipt does not constitute acceptance.
4.2 Orders may be declined or cancelled where stock is unavailable, where there is an obvious
error in price or description, where fraud is suspected, or where a User is in breach of these
Terms.
4.3 All prices are in South African Rand (ZAR) and include VAT, unless otherwise stated. We
reserve the right to correct obvious errors or omissions in pricing or descriptions.
4.4 Accepted payment methods are those displayed at checkout. You warrant that you are
authorised to use the selected payment method.
4.5 Payments processed by third‑party providers are subject to their terms. Source Sportswear
is not liable for their acts or omissions, except to the extent required by law.
4.6 Title to Products passes only upon full payment being received in cleared funds. Risk passes
on delivery in accordance with clause 5.
4.7 You may not withhold or set off any payment against amounts owed to us. We may set off
any amounts you owe against sums we owe to you.
5. Delivery, Returns and Exchanges
5.1 Delivery Timeline and Risk
Delivery takes between 5–10 Business Days, depending on location and courier availability.
Delivery timelines are estimates only and not guaranteed.
Risk of loss or damage passes to you upon delivery at the Delivery Address. If you or your
nominee are not available at delivery, risk passes when the courier reasonably attempts delivery
at the Delivery Address.
5.2 Initiating a Return or Exchange
To start a return or exchange, email info@sourcesportswear.com within 7 Business Days of
receiving your order. We will provide instructions and a return reference. Returns without a
return reference may be rejected.
5.3 Exchanges (Incorrect Size)
Products may be exchanged for a different size when returned in their original, unworn
condition, with tags and packaging intact. Exchanges are subject to stock availability. If the
requested size is unavailable, a Store Voucher will be issued in terms of clause 5.5.
5.4 Reasons Not Accepted
Exchanges for colour or general product dissatisfaction are not accepted.
5.5 Non‑Returnable Items and Condition Standards
• Products showing any signs of wear;
• Products that smell of smoke or body odour;
• Products damaged in the wash (laundering damage is not our liability);
• Products returned in poor condition (removed from packaging, crumpled, or dishevelled).
5.6 Settlement by Exchange or Store Voucher (No Cash Refunds)
Returns are settled only by exchange for the correct size or by issuing a Store Voucher valid for
12 months from date of issue. Store Vouchers are non‑transferable and not redeemable for
cash.
5.7 Statutory Rights Preserved; Cash Refunds Only if Required by an Authority
Nothing in these Terms limits your statutory rights under the CPA or ECTA. Where a cash refund
is legally required by a relevant Authority (including a court of competent jurisdiction or the
NCC), we will process such refund in the manner and within the timeline required by law.
Absent such legal requirement, no cash refunds are offered.
5.8 Return Logistics and Costs
Unless the Product is defective or incorrect, you are responsible for the costs of returning items
to us. We may provide a prepaid label and deduct the courier cost from the value of the Store
Voucher.
6. Product Information and Availability
6.1 We take reasonable care to ensure that Product descriptions, images and specifications are
accurate. Minor variations may occur, and colour rendering may differ due to device display
settings.
6.2 All Products are subject to availability. We reserve the right to discontinue or withdraw
Products without notice.
7. Intellectual Property
7.1 All IP in the Website, its content and the Products is owned by or licensed to Source
Sportswear.
7.2 You are granted a limited, non‑exclusive, revocable licence to access and use the Website for
personal, non‑commercial use only.
7.3 You may not reproduce, distribute, modify, reverse‑engineer, scrape, frame, or otherwise
exploit any part of the Website or its content without our prior written consent